I agree with a lot of Other folks listed here: This place would've 0 stars if Yelp would allow it. We requested a sofa for our lounge on December 11th. At first, the sales guy tells us it could be delivered as early at THAT Thursday, but upon checkout we have a shipping day of December twenty third. The salesman also bought us on insurance for your couch and mentioned it covered Nearly anything for as much as (I can't don't forget the amount of) yrs. My boyfriend and I jumped at the opportunity because we just got a cat and figured must nearly anything go Erroneous like her scratching it, we would be covered. It wasn't until finally AFTER the paperwork was signed and insurance compensated for that we ended up informed it failed to cover Animals. To start with Bob's scam: $60 insurance. Second Fraud: Shipping and delivery (Also a $60 charge). Like I stated, we were told the sofa can be delivered on December twenty third. We offered our latest sofa the weekend ahead of to be able to make home for The brand new one particular arriving that Friday. We figured per week without a sofa would suck, but it might be far better than working out the place to put 2 couches within our little condominium. The morning of December twenty third rolls around and my boyfriend will get a connect with expressing there was hurt from the warehouse as well as the sofa was on backorder until finally January 21st. Now here's the component that REALLY will get me: I get that points go Incorrect. Perhaps there was a dilemma in the warehouse, Or possibly they ended up stringing us along the whole time (which after looking through the other reviews here looks Way more possible). But for arguments sake, we'll say there actually was a challenge from the warehouse. Good customer support would offer the customer some kind of payment for the company's slip-up.

Be sure to under no circumstances do business with bobs furniture. We experienced a couch delivered here this AM as well as the guys who shipped looked at the entrance and explained NO we won't in shape it without even striving. I had been like you need to test- higher education Young children acquired our couch outside of in this article this weekend I comprehend it can suit.

Dray was really pleasant and practical. There was a nice choice and we located loads of furnishings that we favored. The prices have been very affordable. Now for The main reason I am giving only three stars: My partner and I selected to acquire a sectional from flooring stock. Due to this, they didn't give delivery. That's fine; however, all Uhaul places were closed once we made our obtain. Considered one of the workers was yelling through the store that we wanted to have the home furniture out immediately due to the fact she had a shipping truck coming with new stock the following day. We encouraged her we experienced to operate the following day but we could decide on it up at 9am if they opened Wednesday early morning.

I came listed here with a buddy to search. There have been sales folks hounding in advance of we even obtained 5 ft within. We specially instructed them we were there to look close to. The very first salesperson mentioned she would speak to us in a few minutes but as we're walking up the stairs some dude already begins asking us a million issues Once i ultimately advised him "we are merely looking." My friend and I then were referring to a bedroom set she favored.

I would give Bob's zero stars if possible. WORST Encounter I have at any time experienced with equally customer support and shipping and delivery. Customer Services: I called Bob's to talk to if they'd a table in inventory that I'd seen online and made a decision I preferred to invest in. I explained to the woman I would like to pick the desk up and requested her if she considered it might fit in a little SUV. She mentioned it wouldn't be a dilemma and mentioned she would Verify and see if it was in inventory and would simply call me back. She referred to as back and mentioned that they had it, but claimed she was genuinely occupied so would phone me back to put me within the method so all I would need to do was "go to customer service and pay". She never termed back. Upon arriving that night (after borrowing a friend's auto and driving in hurry hour from Boston), the sales reps and customer service agent claimed they had no document of us whatsoever, and that the saleswoman "could possibly have pointed out an get" but that they by no means stored any goods in inventory. This can be "merely a showroom". After acquiring out that there had been a miscommunication, we asked the salesman if they would assist us out with shipping and delivery Price tag since we had made this kind of an energy to come back out to have the table, and expected to leave with the table.

This store is incredibly clean and it has a lot of furniture at excellent price ranges. I highly advocate Doing work with Sebnem! She's Experienced and really pleasant to speak to. She has helped me over and over previously on lots of purchases!

I would give them a 0 if there was this kind of ranking. We ordered a Bed room set. Find out that a 2 months later on they call us declaring our piece was discontinue a lot more most likely due to the fact we did not get supply until eventually January. We advised them we will cancel the order and request funds back. Alternatively they try and provide 3 of your piece that was readily available. We hardly ever approved a shipping and delivery Nonetheless they did it in any case. Get in touch with up customer support and told them this but seemingly their customer service Really don't operate with each other to possess this into their procedure. Also to major it off we paid out cash and was told we can get a check in twelve months.

On March 18th 2019 I had been suppose to receive a mattress, upper body, sofa, love seat. Once the guys got there he promptly explained to me that the sofa was not gonna match. I understood promptly there it was gonna be considerably less effort on making an attempt to really make it fit. Needless to say that they brought the sofa up the stairs and explained it wasn't intending to match, most company consider alternative ways. Perfectly not Bob's Furniture they will not do any further function. So I explain to them to go ahead and take home furnishings established back into the store, now I was ready to go into the store and pick a distinct set right up until the told me they had been gonna cost me A different supply demand Obviously I had previously paid over $200.00 for shipping, with that staying claimed I explained to them to refund my income back. Ok, now allows discuss the Television chest it absolutely was problems, so they are saying we can't do nearly anything We now have to obtain a tech out to repair that. They ship the Tech out just to tell me that they had been going to replace the Television set chest. Properly here's the condition I instructed them upfront when acquiring the furnishings that I just relocated And that i do not need any person over the eighteen to get at my home. I'm over a 90 day probation at perform, And that i can not take off get the job done, I perform Tuesday - Saturday eight:00 - 5:00, no challenge We are going to accommodate you which they did within the Original shipping and delivery that was only to get my cash. Guarantees were also made with the supervisor that they can accommodate me to come get hurt product or service and bring new products, that was a lie. I was suppose to receive my shipping yesterday after 5:00 not surprisingly I get a contact at about 2:00 p.

They ended up getting back the body on the bed that broke. six months later on I Continue to have not been given a refund. Once I end having to pay their Rubbish off I will Promptly close my credit card. Head over to Jordans, it really is priced higher however , you recover quality goods along with greater customer service!

Very first, I wish to say thanks for the assistance and persistence to Sales Affiliate name Leo. He was quite helpful, courteous, and specific describing the prices and with regard to the furnitures. This Bob place is major compared to the Bob in other spots I been too.Good furniture selection and wonderful price ranges.

not even 6mo recliner presently dipping within the left . Not buying from Bobs all over again cheap sh*t. It is really amusing that You can't leave a destructive critique on Bobs Web page on a home furnishings you might have bought pretty dishonest company

On top of that, I procured the Guardian protection insurance. It is important to understand that there should be a reportable incident in an effort to qualify for coverage, but even after offering them with an incident, it was not around snuff for Guardian they usually denied my coverage. Fortuitously this was a manufacturing situation and after dealing with Bob's straight, they took superior care of me. I truly enjoy my visiting technician, William, who received straight to The purpose and was an complete enjoyment to obtain in my property.

If there was a destructive star then I'd pick that. The sales person named Michael responded "whatever" when I attempted to discuss The problem that I was acquiring with a shipping and delivery. He then proceeded to transfer me to a non-current number that kept ringing.

This place could be the best . Fantastic furnishings and quality built. They are doing demand for shipping but with the costs so lower, idc I help save over $2200. From about to walkers and rc. Willys. I did have a problem After i received my furniture as well as shipping male's mentioned u can hold on to this piece get more info of furniture or we can take it back.